Are you a Dental Assistant or Administrator within a dental setting? Do you enjoy interacting with others and helping customers? Are you looking for your next challenge?...
We are currently seeking a friendly and dedicated Customer Services Representative to join our local team based in Albany.
The primary focus of the Customer Services Representative is to accept and process orders from Henry Schein New Zealand customers. With a large and strong sales presence in New Zealand, a high volume of product orders come from our amazing sales representatives and from our valued customers directly via telephone, email, live chat or mail.
To be successful in this role, the preferred candidate will have a high degree of organisational skills. Within this role you will multitask between computer screens and product catalogues - ensuring all orders and queries are processed in the most efficient and prompt manner but most importantly at the highest level of customer service to our dental profession customers.
This role requires a high degree of product knowledge on a daily basis - providing product information and problem solving product and service related questions for customers. For this reason we are looking for someone interested in dental products and has a high level of learning agility.
To succeed in this role you will also have:
This is an exciting opportunity to join our well respected business. As the New Zealand arm of a Fortune 500 business, our scale and portfolio are large. However, our Henry Schein New Zealand business has a fantastic local and small business culture which is highly supportive of its employees who are all our Team Schein members.
Our head office in Albany offers free parking and a salary that comes with a range of fantastic staff benefits such a fully subsidised income protection, travel insurance, discounted HSNZ products and N3 retail discounts. We offer a number of Wellness benefits such as fully subsidised annual Dental Checks / Hygienist checks, Flu Vacs, eye checks and mole map vouchers and initiatives such as Henry Schein bootcamp twice weekly. In addition to participation in some great staff engagement activities – ‘HSCares’ community involvement, Social club and ‘go-green’ initiatives where staff can get involved and have fun.
We are open to chat about flexible / reduced work hours for candidates who are looking for a role to fit their needs - please don't hesitate to get in contact and chat with us further.
If you have a strong customer focus, the necessary skills and are interested in the above position, please apply by submitting your CV today.